FAQ

Do you have a question that is not listed below? Please feel free to call us at (626) 792-6049 or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will answer your question shortly.

How much does it cost?

Most patients in the Mobile Docs program do not have out-of-pocket expenses. The annual deductible is the patients responsibility, but insurance usually covers the total cost of the visit.

Do you take Medicare?

Yes. We accept Medicare and Medi-Medi (Medicare MediCal) patients in addition to most major PPO plans.

What type of illnesses do you treat?

Our providers come prepared to diagnose and treat a wide variety of acute and chronic common illnesses.

How long will it take for a physician to arrive at my location?

Most initial visits are scheduled within 72 hours of the appointment request.

If I am experiencing an emergency, should I call Mobile Docs?

Mobile Docs is not an Emergency Room replacement and we do not treat patients experiencing chest pain, shortness of breath, head trauma, loss of consciousness, or other life-threatening emergencies, as these conditions may require immediate hospitalization. If you are having a medical emergency, please go directly to the E.R. or dial 911 immediately.

Does Mobile Docs treat all ages?

Mobile Docs most commonly services the elderly and homebound populations. Homebound patients that have mobility issues may qualify for the program. Please contact us to see if you or a loved one is eligible for the program.

What geographical locations does Mobile Docs Cover?

Currently we cover the Los Angeles and Greater Los Angeles Area; however we are continually expanding our coverage area. Please call us for exact details. Special arrangements are available for patients in other areas.

Do you draw labs or take x-rays?

We coordinate with other home delivery programs to provide these services for our patients.

Will you care for the home-bound, or elderly, as a primary care doctor?

Yes. Mobile Docs will act as the patient's primary care physician to ensure continuity of care.

What if I need to go to the Emergency Room?

In the event that your medical condition is determined to be more emergent after initial examination, our physicians will contact local emergency department staff and coordinate your transfer. This will save you valuable time and allow you to avoid long waits in the ER.